You can use different commands during a call to use the following features:

• Transfering a call/placing call on hold: With this function, you can blind transfer a call to another person. First press *3, then the desired phone number and lastly # to confirm. The other party gets "music on hold". You will then be connected to the desired person. When you hang up, the caller will then be transfered. If you do not want to transfer the call, then press * to end the transfer/hold function.
• Announcing the transfer: If you would like to inform your family member or roommate that there is a call for them on the other line, then press *4. After you have spoken to them just hang up and both parties will be connected.
• Conference: If you would like to speak with your family member or roommate and the caller simultaneously, press *5 instead of *4 and your conference call will begin.
• Recording a call: Press *6 and recording will begin. Every person on the line in the conference call will hear the announcement "recording has begun".
• Terminate Call Recording: Press *6 und recording will stop. Every person on the line in the conference call will hear the announcement "recording has stopped". The recording is located in your inbox. You can listen to it directly from your inbox or download it as an mp3 file.
• Disconnect: Press *8 and the current connection will be severed.

Important: If you are interacting with a third party IVR (Interactive Voice Response) then all of the entries to that IVR with a preceeding * must be typed with ** instead. (e.g.**6).

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