Verification of Emergency Location

In order to be able to contact the emergency services from your sipgate account, you need to configure and activate your emergency location! Please be sure to submit your correct and valid US address as foreign addresses are not accepted. Without doing so, making an emergency call is not possible and could put you and your loved ones in jeopardy should an emergency occur! Sipgate will verify and validate your US emergency address. This process can take a few days and you will receive an e-mail confirming that the emergency call service has been activated. You can always check the emergency location status on the sipgate website in your settings area.

Important: Please be informed of the following limitations of VoIP originated Emergency Calls:

• VoIP application requires a power source and enabled internet connection to make 911 calls.
  
• When making a VoIP originated Emergency Call you are required to confirm/provide your location to enable the correct Emergency Organisation to respond.
• The VoIP originated Emergency Call may have to pass over the public internet where it will not receive the same network priority or quality assurance as an Emergency Call made on a mobile network or on a circuit-switched fixed line.
• Do not make any test calls to "see if it works"!
  

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