Help

To create an account for a new user follow these instructions:

• Click Settings.
• Click the Users & Groups tab.
• Click on Add New User.

Step 1
Enter the user's personal details and choose the location that the user is based at.

• Designate whether or not to make the user an administrator.
• Click on the "next step 2/3" button

Step 2
On this page you can decide which phone(s) and number will be linked to the user’s account.
 
Note: If you are uncertain what type of phone the user will use you can go back and edit this information at a later time. Additionally on this page you can allocate the user with a previous phone number. This external telephone can be a landline or a mobile phone. External phones can be added at any time.

Step 3
On the third and final step the following options are available:

• Phone Number – Allocate the user a phone number that is linked to your sipgate account. Additionally you can allocate the user’s fax machine a phone number.
• Extension – Allocate the user an internal extension number, the extension number also works for the user’s mobile phone. By clicking on the symbol you can see which extension numbers have already been allocated.
• Add to group – With this option you can choose whether to allocate the user to a previously created group.

Note: All information can be edited at any time.

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