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The differences between administrators and users

Administrator rights:

  • Plans: order, change (upgrade or downgrade) and cancel
  • Phone Numbers: order/port over and allocate
  • Users: create, give admin rights, block and delete
  • External Phones: Integrate to a user's account (e.g. cell phones)
  • Groups: create, give phone numbers to and delete
  • Account: top-up and view your current account balance
  • Invoices: See your itemized bill

... and of course everything that a user can do.

User rights:

  • Use enabled functions e.g. make and receive calls, faxes and SMS. Listen to and configure their voicemails
  • Check and administer their personal inbox
  • Administer their phone number(s) (Which phone number rings where...)
  • Configure their phone and personal voicemail and fax
  • Setup caller ID functions
  • Setup filters and notifications
  • Setup call and forwarding features
  • Create and edit their contact list.



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